Privacy Policy

1. Purpose

Explain our online and offline information practices, the type of information we may collect, how we intend to use and share that information, and how you can choose not to use, correct or change that information.

The User accepts the provisions included in this Privacy Notice

2. General

Complying with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP); COMERCIALIZADORA STRAHYD, SA DE CV, informs you of this PRIVACY NOTICE, which applies to personal data collected with full consent of the owner and through which it informs you of the treatment/use that will be given to them.

COMERCIALIZADORA STRAHYD, SA DE CV with address at ______________, in this Mexico City, Mexico, Telephone +52 (55) 56582662 and website, designates (Daniel Chávez Jiménez) as Manager of the administration of the Data collected ) as well as the use given to them and their protection through the implementation of technical, administrative and physical security measures that allow you to protect your Personal Data against damage, loss, alteration, destruction, access or unauthorized use. authorized by you as the owner thereof.


"PERSONAL INFORMATION": Any information concerning an identified or identifiable natural person.

"RESPONSIBLE": Private natural or legal person who decides on the processing of personal data. In this case, COMERCIALIZADORA STRAHYD, SA DE CV

"IN CHARGE": Natural or legal person who, alone or jointly with others, processes personal data on behalf of the person responsible. In this case Daniel Chávez Jiménez.

"HEADLINE": The natural person to whom the personal data correspond.

3. Scope

This Notice applies to Personal Information processed by Strahyd, including Strahyd websites, mobile applications, internet platforms, social media and other online and offline offerings.

Personal information is any information relating to an identified or identifiable natural person. For Strahyd, the security of Users is our priority, which is why we protect their personal data through the use, application and maintenance of high technical, physical and administrative security measures. All persons whose responsibilities include processing personal information on behalf of Strahyd are expected to protect this data by complying with this Notice.

4. Transparency/Notice: Type of personal information collected, use

The type of personal information that we may collect directly from the User or from third-party sources, under the protection of our privacy practices, depend on the nature of the relationship that the Owner has with Strahyd and the applicable legal requirements.

Strahyd may obtain the Owner's Personal Data through their official identification (voter ID, passport, driver's license), birth certificate or CURP, proof of address, bank account statements, tax identification card, federal taxpayer registry, cards credit, debit or services.

The collection of Personal Data can be carried out in the following way:

• When the Owner goes to the Strahyd facilities
• In public databases
• By electronic means, websites, electronic portals, social media platforms, telephone and/or postal means.
• Through Public Access Sources, using, of course, the data as stipulated in this Federal Law on Protection of Personal Data Held by Private Parties.
• Through the interaction of the Owner with the services that Strahyd provides, participating in surveys, during events, requesting products, services or information.
• At the time the Owner navigates the website where Strahyd offers its services. In this case, passive information about your visit may be collected, including through cookies and similar technologies as described below.

Strahyd endeavors to collect information that is relevant for the purposes of the processing.


Personal information may be collected from current, future, former customers, users, visitors or guests.

Information provided directly.
It is collected when the Owner uses the services or participates in activities such as registering for a Strahyd account, requesting Services or Information, or when contacting us directly.

The information requested by Strahyd depends on the method of contact with the Owner, as detailed below:

a) Purchases: When purchasing our products, you may request information such as: name, email address, address associated with your credit/debit card, credit, debit or service card number, shipping destination address. The information regarding the cards is not stored; However, it must be provided.

b) Communication with us: When you choose to request information about our products or services, register for a newsletter, contact customer service or communicate with us, personal information would be collected such as: name, sex, gender, email address, phone number.

c) Surveys: The Owner may be contacted to participate in online surveys. If you decide to participate we may ask you for certain information that may include personal information. This information will be provided voluntarily and may be used to improve products, sites and/or services. The information requested consists of: name, sex, gender, email address, telephone number, personal address, marital status.

d) Publication on the Site: We collect the information that the Owner publishes through the site. This content is considered public.

e) Automatic data collection: Certain information may be collected automatically through our Services or other web analytics methods, such as your Internet Protocol (IP) address, cookie identifiers, mobile advertising identifiers, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type, operating system, Internet service provider, pages you visit before and after using our services, the date and time of your visit, the amount of time you passes on each page, information about the links you click and the pages you visit or view within the Services, and other actions taken through your use of the Services, such as preferences. To the extent devices transmit location data via GPS, Bluetooth or WiFi signals, we may also collect this data.

f) Promotion and raffles. From time to time we will partner with third parties on social media and online channels to sponsor sweepstakes and promotions. Terms and conditions will accompany each draw and promotion, and it is the responsibility of all entrants to carefully read the terms and conditions and privacy policies. If you choose to share your information to participate in a sweepstakes or promotion, your entry information may be shared with such third parties.

g) Information from other sources. We may receive information about you from other sources, including through third-party organizations and services, which may supplement the information you provide. This supplemental information may allow us to verify the information you have provided to Strahyd and enhances our ability to provide you with information about our business, products and services. For example, if you access third-party services, such as Facebook or Twitter, to log in to the Services or to share information about your experience with Strahyd, we may collect information from these third-party services in accordance with their privacy and authorization procedures. settings you establish with said services.


We acquire, retain, use and process the personal information collected from each Owner, for various purposes, including:

1. To provide requested products, services or information;
2. Administrative purposes;
3. Marketing products and services;
4. Research and development;
5. Sending direct mail, email and outbound telemarketing;
6. Sending advertising to mobile and electronic devices;
7. Prosecutors;
8. Billing;
9. Comparative market analysis;
10. Offer services;
11. Collections for products or services purchased;
12. Shipping of goods.


Strahyd, as well as third parties that provide content, advertising or other functionality on our services, may use cookies, pixel tags, local storage and other technologies to automatically collect information through the Services. We use technologies that are essentially small data files placed on your computer, tablet, mobile phone or other devices that allow us to record certain information each time you visit or interact with our site, services, applications, messaging and tools, and to recognize you at all times. devices to automatically collect information through the Services.

Cookies are small text files that are placed in visitors' computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do so, the Site may not function properly.

Web Beacons: Strahyd may or may not use tracking technologies such as web beacons, similar to cookies, to collect data about your visits to the Site; These are small electronic images embedded in web content or email messages, which are not normally visible to Users and which allow us to generate almost personalized content to offer you a better experience when using our Site.

Analytics. We may also use Google Analytics and Google Analytics Demographics and Interest Reporting and other vendors to collect information about visitor behavior and visitor demographics on some of our Services, and to develop website content. Google Analytics data is not linked to any personal information. For more information about Google Analytics, visit You can opt out of Google's collection and processing of data generated by your use of the Services at

If you do not agree with any of the conditions established here, the user can always change the settings of their browser.

Our uses of such technologies fall into the following general categories:

Operationally necessary. We may use cookies, web beacons or other similar technologies that are necessary for the operation of our sites, services, applications and tools. This includes technologies that allow you to access our site, services, applications and tools; that are required to identify irregular site behavior, prevent fraudulent activities and improve security; or allow you to use our features, such as shopping carts, saved search or similar features.

Related to performance. We may use cookies, web beacons or other similar technologies to evaluate the performance of our websites, applications, services and tools, including as part of our analytics practices to help us understand how our visitors use our websites and determine whether you have interacted with our messages, determine whether you have viewed an article or link, or to improve our website content, applications, services or tools;

Related to functionality. We may use cookies, web beacons or other similar technologies to enable us to offer you enhanced functionality when you access or use our sites, services, applications or tools. This may include identifying you when you log in to our sites or tracking your preferences, interests or past items viewed so that we can improve the presentation of content on our sites; and

Related to advertising or segmentation. We may use our own or third-party cookies and web beacons to deliver content, including advertisements relevant to your interests, on our sites or on third-party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, for example, whether you have clicked on an advertisement.

If you wish to opt out of the Technologies we employ on our sites, services, applications or tools, you may do so by blocking, deleting or disabling them as permitted by your browser or device.


The Site may contain links to other websites and other websites may reference or link to our Site or other Services. These other domains and websites are not controlled by us. Strahyd does not endorse or make any representations about third party websites or social media platforms. We encourage our users to read the privacy policies of each and every website and application with which they interact. We do not endorse, evaluate or approve, and are not responsible for the privacy practices or the content of such websites or applications. Visiting these other websites or applications is at your own risk.

The Site and our other Services may also contain links and interactive features with various social media platforms. If you already use these platforms, their cookies may be set on your device when you use our Site or other Services. You should be aware that personal information that you voluntarily include and transmit online on a publicly accessible blog, chat room, or online social media platform, or that you share in an open forum, may be viewed and used by others without permission. no restrictions. We cannot control such uses of your information when we interact with a social media platform, and by using such services, you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes.

5. Transfer of Personal Data

Strahyd may disclose your personal data to third parties who, by virtue of the services and products offered, need to know them to fully comply with them.

The Owner authorizes Strahyd to transfer its information, including sensitive information, with the third party(s) that it mutually designates, to store or preserve the data collected either in physical or digital form, for the generation of advertising, marketing, collection of goods or services, shipment of goods, invoicing, and in any case the Third Party must be informed of the privacy notice that governs the information of the Owner, as well as the purposes to which its treatment is subject.

Strahyd may disclose your information to competent authorities in terms of applicable law; Any transfer of your personal data without consent will be carried out in accordance with Article 37 of the LFPDPPP.

6. Options and Means to Limit Use or Disclosure of Data

Strahyd has implemented administrative, technical and physical security measures to protect your personal data, which we also require to be complied with by the service providers we hire. You may limit the use or disclosure of your personal data by sending an email to indicating in the body of the email your full name and what information you wish not to be disclosed. If your request proceeds, you will be registered on the list. of exclusion.

7. Opt-Out

You have the right to opt-out of certain uses and disclosures of your personal information. Where you have consented to the processing of your personal information or confidential information by Strahyd, you may withdraw that consent at any time and opt out of further processing by contacting

Even if you opt out, we may still collect and use non-personal information regarding your activities on our sites and/or information from advertisements on third-party websites for non-interest advertising purposes, such as to determine the effectiveness of advertisements. .

If you receive an unwanted email from us, you can use the unsubscribe link at the bottom of the email to opt out of receiving future emails.

As noted above, you can stop or restrict the placement of cookies on your computer or delete them from your browser by adjusting your web browser preferences.

8. Means to exercise the rights of access, rectification, cancellation or opposition (ARCO Rights)

Any Owner or, where applicable, their legal representative, may exercise ARCO rights.
The owner has the right at all times to access their personal data (Art. 23).
The Owner of the data has the right at all times to Rectify it when it is inaccurate or incomplete (Art 24).
The Owner has the right at all times to Cancel his/her personal Data (Art. 25).
The Owner has the right at all times to Oppose the processing of their Data (Art. 27).

You can send an email to at any time to exercise your Rights of Access, Rectification, Cancellation or Opposition (ARCO Rights). To exercise the Arco Rights, you (or your legal representative) must submit the request, identifying yourself with the following information:

1. Username or owner.
2. Address of the user or owner or other means to communicate the response to your request.
3. Documents that prove your identity (IFE/INE or passport) and, where applicable, documents that prove the legal representation of the applicant.
4. A clear and precise description of the information/data on which you are trying to exercise your ARCO rights and the rights you would like to exercise.
5. Any other element that facilitates the location of your Personal Data

So that you can revoke or limit the consent you have given us for the processing of your personal data, including those considered sensitive information, at any time, so that we stop using them, with the exception of those established in Article 10 of the LFPDPPP, in order for Strahyd to be able to respond to your revocation request, you must provide the aforementioned information in writing.

Strahyd will respond to your request within a maximum period of ten business days following receipt of your revocation request, and will inform you of its origin, by sending an email to the email address indicated by you in your request.

If one or more of the documents listed above are not included, and/or the documents have errors or omissions, Strahyd will notify you within 3 business days of receiving the request and request the missing documents and/or corrections. relevant; will have 5 business days from this notification to provide updated information, otherwise the request will be deemed not submitted.

The Owner of the Personal Data may, if he considers that his right to protection of personal data has been harmed by the improper processing of his personal data, file his corresponding complaint or complaint with the National Institute of Transparency, Access to Information and Protection of Personal Data, INAI.

9. Information Security

We take steps to ensure that your information is treated securely and in accordance with this Privacy Notice, under a policy of diligent care. Unfortunately, the Internet cannot be guaranteed to be 100% secure and we cannot guarantee the security of any information you provide to us.

We accept no liability for unintentional disclosure.

By using the Site or providing us with personal information, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we become aware of a breach of a security system, we may attempt to notify you electronically by posting a notice on the site or by sending you an email. You may have a legal right to receive this notice in writing.

10. Retention

Strahyd retains the Personal Information we receive as described in this Notice for as long as you use our Services or as necessary to fulfill the purposes for which it was collected, provide our products and services, resolve disputes, establish legal defenses, conduct audits. , pursue legitimate business purposes, enforce our agreements and comply with applicable laws.

11. Privacy of Minors

We do not knowingly collect, maintain or use Personal Information from minors, and no part of the Site is directed to minors. If you become aware that your minor child has provided us with personal information without your consent, you may alert us at If we learn that we have collected Personal Information from minors, we will take immediate steps to delete such information and terminate the minor's account.

To access this Site, it is essential that any minor be accompanied by his or her parent or guardian, or by someone who exercises parental authority. Strahyd is not responsible for the unintentional collection of personal information from minors, for which it will act in accordance with the provisions of the Law on Protection of Personal Data Held by Private Parties.

12. International Users

By using the Site, you will transfer data to the United Mexican States. By choosing to visit the Site, use the Services or otherwise provide us with information, you agree that any dispute arising in connection with Strahyd or the Site over the Privacy or the Terms contained in this Privacy Notice, will be governed by the laws of the United States of Mexico.

13. Modifications to the Privacy Notice

Strahyd reserves the right to make modifications to these Privacy policies at any time.

This Privacy Notice may be modified, changed or updated due to, among other things, new legal requirements; own needs of the Company, for the products or Services we offer; due to our privacy practices, changes in our business model, or for other reasons.

Any modification to this Privacy Notice will be notified to you through any of the following means: written communication sent to your address; by the email you indicate; a message to your mobile phone; a message made known through the Site or any electronic means you use to carry out transactions; or, in newspapers with wide circulation at the Company's registered office.

In the event that the Owner does not expressly express his opposition to the changes made to the Privacy Notice, it will imply that the Owner has read, understood and agreed to the terms set forth therein, which constitutes his consent to the changes established in said updates regarding the processing of your Personal Data for the purposes of the LFPDPPP and other applicable legislation.